Joel
- Total activity 589
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 4
- Subscriptions 295
Comments
Recent activity by Joel-
To better assist you, we will require some more information about the device in question and what you are trying to achieve, If you are located in North America, please reach out to our team of exp...
-
Official comment Hello Shannon, Thank you for reaching out to EZVIZ, Please log into the current account, and delete the device(s) from your account. When you have completely deleted the device from your account,...
-
Please update your device to the version 4.1. This is the latest version of the EZVIZ app
-
Antonio Williams, Look in the back of your unit. There is a reset button. Use a pin or the tip of a pen to press on the reset button for 20 secs to reset your unit
-
Cris, Thank you for reaching out. This is not normal. There are so many factors that might contribute to this issue. The firmware you are running might also contribute to the issues you are experie...
-
Official comment EZVIZ tech team has the firmware download to resolve this issue. Please send the complete model number and serial number of your DVR to service@ezvizlife.com and you will get the firmware update
-
Hello, We updated the EZVIZ mobile app last week, all the bugs that you might be experiencing should all be resolved now. Delete the current app that you have, visit the app store or google play st...
-
Download and install the latest version of the EZVIZ app from the app store or the google play store
-
Cloud storage can only be purchased using the EZVIZ mobile app. Visit the app store or play store to download and install the EZVIZ mobile app. Click Here to follow the steps to subscribe to the cloud