Technical Support scope, hours and coverage

EZVIZ North America does not offer support to customers from other regions other than users in North America. If you are looking for support on your EZVIZ product(s) or services from your region, please contact EZVIZ global support team by email at support@ezvizlife.com or you can contact the support group for your region

If you are in North America click here to submit a request.

Click here to go to the North American support page

Click here to go to the community page

If you need assistance, you can reach the Ezviz tech team @ 1-855-693-9849 Mondays - Fridays 4am – 8pm Pacific Standard Time, or reply this email. You can also click here to start a live-chat.

For support request from other regions please see the list below

EZVIZ Europe

support.eu@ezvizlife.com<mailto:support.eu@ezvizlife.com>

EZVIZ Asia

support.asia@ezvizlife.com<https://mail.ezvizlife.com/owa/support.asia@ezvizlife.com>

EZVIZ India

support.india@ezvizlife.com<https://mail.ezvizlife.com/owa/support.india@ezvizlife.com>

EZVIZ Australia and New Zealand

support.au@ezvizlife.com<mailto:support.au@ezvizlife.com>

EZVIZ Latin America

support.latam@ezvizlife.com<https://mail.ezvizlife.com/owa/support.latam@ezvizlife.com><mailto:LATAM.support@hikvision.com>

EZVIZ Middle East and North Africa