Troubleshooting tips
Check the specs of the device to determine if the device has a microphone to record audio
Once you have determined that the device has audio
- Open the EZVIZ app and sign into your account
- Tap on the camera you would like to configure
- Tap on the gear (settings icon top right corner)
- Scroll down to audio and turn the audio on
****By default the audio switch/Audio recording for my device is turned off
Comments
1 comment
Thank you! That ended up being the issue with mine, it must’ve automatically switched after update.
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