Customers are having issues with their MY Q chamberlain garage opener when they install EZVIZ NVRs in their homes We have a temporary fix to this issue while we work on a permanent solution.
The two common models of MY Q are;
Wired Hub
Chamberlain / LiftMaster CIGBU Internet Gateway for MyQ Technology Enabled Garage Door Openers
WiFi Device
Chamberlain MYQ-G0201 MyQ-Garage Controls Your Garage Door Opener with Your Smartphone
Issue:
When EZVIZ NVR is added to a home that has MY Q, the EZVIZ NVR shuts down the MYQ operation. This problem is persistent with the wired hub model.
Temporary Fix:
Change the MY Q hub from the wired model to the WiFi model. The suggested WiFi model that is compatible with EZVIZ NVRs is Chamberlain MYQ-G0201 MyQ-Garage
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